ChimpSEO Privacy Policy
This policy describes the information ChimpSEO can process while you use the platform, its SEO automation features and connected services.
Overview
ChimpSEO is an AI-powered SEO automation platform. Depending on the features you use, the service may process account information, website project data, generated content, analytics, search data, integration credentials and workflow activity.
We aim to use this information to provide the features you request, maintain the service, protect accounts and improve reliability.
Information We Process
Depending on your account and enabled features, ChimpSEO may process:
Connected Services
ChimpSEO can connect with third-party services when you choose to enable an integration. These services operate under their own privacy policies and terms.
- Google services: Google data is requested only after the user authorizes the relevant connection and scopes.
- WordPress: Publishing workflows may use application-specific credentials supplied by the user.
- Stripe: Payment collection and subscription billing are handled through Stripe.
- AI providers: Prompts or relevant content may be sent to the AI provider configured for the feature you use.
- Search APIs: Prospect or search queries may be sent to the search API configured for the relevant workflow.
How Information Is Used
Information may be used to operate the platform and provide requested functionality, including:
- Creating and managing user accounts and SEO projects.
- Generating, organizing and publishing AI-assisted content.
- Displaying SEO audits, analytics and search performance information.
- Running programmatic SEO and website automation workflows.
- Processing subscriptions, usage limits and account-related communications.
- Detecting abuse, protecting accounts and maintaining platform security.
- Diagnosing technical issues and improving reliability and performance.
Security
ChimpSEO uses application-level security controls designed to reduce the risk of unauthorized access. Sensitive tokens and passwords stored by the application are intended to be protected using the application's security mechanisms, while passwords are stored as hashes rather than plain text.
No online system can guarantee absolute security. If you suspect that a connected credential has been exposed, revoke or rotate that credential through the relevant third-party service as soon as possible.
Retention & Deletion
Information may remain in your account for as long as necessary to provide the service, maintain operational records, resolve disputes, meet legal obligations or enforce agreements, subject to applicable law.
The site operator is responsible for defining applicable retention periods and responding to legally required deletion, export or access requests.
Outreach & Prospect Data
If you use prospecting, outreach or email workflow features, the platform may process prospect records, business contact information, mailbox settings and conversation records required for those workflows.
You are responsible for ensuring that your collection and use of business contact data, outreach practices, opt-out handling and messaging comply with applicable privacy, marketing and anti-spam requirements.
Cookies & Analytics
ChimpSEO may use essential cookies or similar technologies required for authentication, session management, security and core site functionality. Analytics technologies may also be used where configured to understand product usage and improve the experience.
Where required by applicable law, cookie or analytics choices should be presented through the appropriate consent mechanism.
Third-Party Providers
ChimpSEO relies on third-party infrastructure and services for some platform functions. These providers may process information on behalf of the service or independently under their own terms.
Your Choices & Privacy Requests
Depending on your location and applicable law, you may have rights relating to access, correction, deletion, portability, restriction or objection to certain processing.
You can also disconnect supported integrations through the relevant account or third-party service and revoke credentials when appropriate.
Children's Privacy
ChimpSEO is intended for business and professional use and is not designed to knowingly collect personal information from children. If you believe a child has provided personal information to the service, contact us so the matter can be reviewed and handled appropriately.
Contact
For privacy questions, data requests or concerns about information processed by ChimpSEO, please use the contact page.
Contact ChimpSEO →