1. Acceptance of these Terms
By creating an account, accessing ChimpSEO, starting a trial, purchasing a subscription, or using any part of the service, you agree to these Terms of Service. If you are using ChimpSEO on behalf of a company or organization, you confirm that you have authority to bind that organization to these Terms.
2. What ChimpSEO provides
ChimpSEO provides tools designed to help users plan, create, optimize, audit and manage SEO content and workflows. Depending on your plan and available features, the platform may include:
- AI-assisted article and landing-page generation.
- Programmatic SEO workflows and page generation.
- Keyword, content and SEO analysis.
- Technical SEO audits and recommendations.
- Search performance and analytics integrations.
- WordPress and other publishing workflows.
- Content optimization, internal-linking and SEO suggestions.
- Backlink prospecting and outreach workflow features.
Features can change over time as ChimpSEO is improved. Certain features may have separate limits, usage quotas, availability requirements or plan restrictions.
3. Accounts and security
You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs through your account. You should provide accurate account information and promptly update it when necessary.
Do not share credentials in a way that gives unauthorized people access to your account. If you believe your account has been compromised, contact ChimpSEO support as soon as reasonably possible.
4. AI-generated content and recommendations
ChimpSEO uses automated and AI-assisted systems to generate content, suggestions, analyses and other outputs. AI output may contain mistakes, outdated information, unsupported statements, repetition or other inaccuracies.
You remain responsible for reviewing generated material before using or publishing it. ChimpSEO does not guarantee that AI-generated content will be factually correct, unique, suitable for every audience, or accepted by a search engine or other platform.
You should independently verify sensitive claims, statistics, legal or financial statements, product information, medical information and other high-impact content before publication.
5. Publishing and integrations
When you connect ChimpSEO to WordPress, Google services, search platforms, email providers, analytics systems, APIs or other third-party services, you authorize the workflows you configure to interact with those services.
You are responsible for selecting the correct website, account, publishing status, categories, authors, recipients and other settings. You should test automated publishing before enabling large-scale workflows.
6. Acceptable use
You agree not to use ChimpSEO to violate applicable laws, third-party rights or the policies of services you connect to it. Prohibited activity includes, without limitation:
- Unauthorized access, credential theft or attempts to compromise another system.
- Malware, destructive code or other harmful activity.
- Fraud, impersonation or deceptive practices.
- Unlawful spam, abusive automated messaging or harassment.
- Content that infringes intellectual-property or privacy rights.
- Attempts to manipulate or circumvent ChimpSEO usage, security or billing controls.
- Using automated publishing to knowingly distribute unlawful or deceptive material.
7. Subscriptions, trials and billing
ChimpSEO may offer free access, trials and paid subscription plans. Paid subscriptions are billed according to the plan and billing interval selected at checkout. Prices, limits and included features may change for future billing periods with appropriate notice where required.
If your subscription renews automatically, it will continue until cancelled according to the available cancellation process. Cancellation normally prevents future renewal but does not automatically reverse charges already incurred unless the applicable refund policy says otherwise.
Payment processing may be handled by Stripe or another payment provider. That provider may apply its own terms, security procedures and payment requirements.
8. Third-party services
ChimpSEO may integrate with or rely on third-party services including search engines, APIs, AI providers, WordPress, cloud infrastructure, analytics providers, payment processors and email services. These services are controlled independently of ChimpSEO.
Third-party services can change their APIs, quotas, policies, pricing or availability. ChimpSEO is not responsible for interruptions or changes caused solely by a third-party service.
9. Your content and ChimpSEO intellectual property
You retain your rights in content and data that you lawfully provide to ChimpSEO. You are responsible for ensuring that you have the necessary rights to upload, process, publish or distribute that material.
ChimpSEO and its software, branding, interface, documentation and underlying technology remain the property of ChimpSEO or its licensors, except for content and materials that belong to users or third parties.
You may not copy, resell, reverse engineer, scrape, reproduce or commercially exploit ChimpSEO itself except as expressly permitted by these Terms or applicable law.
10. SEO results, warranties and liability
ChimpSEO is designed to assist with SEO work; it does not guarantee rankings, traffic, leads, conversions, backlinks, indexing, search visibility or revenue. Search engines can change their algorithms and policies without notice.
The service is provided subject to applicable law and may not always be uninterrupted, error-free or available. To the extent permitted by law, ChimpSEO disclaims warranties that cannot legally be implied and is not responsible for indirect or consequential losses arising from use of the platform.
Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded under the laws applicable to you.
11. Suspension and termination
You may stop using ChimpSEO at any time. ChimpSEO may suspend or terminate access where reasonably necessary to protect the platform, other users, third parties, or to address violations of these Terms, fraud, abuse, security risks or non-payment.
After termination, provisions that by their nature should continue — including ownership, limitations of liability, acceptable-use obligations and payment obligations already incurred — may continue to apply.
12. Questions and support
If you have a question about these Terms, your subscription, an account issue or a platform feature, please contact the ChimpSEO team through the support channel provided on the website.
These Terms are intended as a clear operational framework and should be reviewed and finalized for the jurisdiction in which ChimpSEO operates and sells subscriptions.